Choosing a Security Company

Be informed and empowered with this quick guide on the basics of choosing a Security Company in Australia.

First and foremost, you must know or have some idea of what Security requirements you have.  For example, are you after electronic security (i.e. Alarm System, Alarm Monitoring, Surveillance (CCTV), Access Control, Intercom), or are you after manpower Security (i.e. Security Officer, Concierge, Mobile Patrol Service), or specialist Security (i.e. Cash in Transit, Personal / Executive Protection, Counterterrorism, specific Risk Training).  Knowing the answer to this questions will help you look in the right direction.

All Security Companies in Australia must hold specific licences for their state as well as be a member of a Professional Security Body.  Ensure the company you choose meets these 2 basic requirements.

Unfortunately, like many industries, there are a lot of ‘fly by night’ companies out there.  Ensure your company has the experience required to perform you job and the stability to see through any possible warranty requirements should they arise. Review testimonials and maybe talk to neighbours, friends or people with similar requirements to your own.

Consider a company that can provide full security services or coordinate multiple services to meet your requirements, so you are only having to deal with one company where possible.  Security Services you may need:

• Electronic – Alarm Systems, Alarm Monitoring Surveillance Systems, Access Control (ensure your company can Supply, Install and provide Maintenance).
• Manpower – Mobile Patrol Service, Security Officers, Concierge.
• Specialist / High-End Manpower – Cash in Transit, Personal / Executive Protection, Counterterrorism Specialists, Specific Risk Training.

Availability is important.  When you need Security, you need Security.  Is your company available 24 hours per day, 7 days per week?  Crime and incidents usually happen at inconvenient hours.

Ensure you view licences of all Security representatives that come to you home.  Security Operatives, Security Advisers and Security Technicians must all have their own licence listing the category of the task they are performing.

For more information on what licences are required for your state and for your requirements, please contact our friendly team on 1300 ISC AUS.